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Barclays Hiring Freshers/ Experience As Process Advisor In Chennai

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Jobs in Chennai|Barclays| Recruitment| Any Graduate| Any Post Graduate| 0-3 Years| Freshers Jobs| Experienced Jobs

Barclays hiring Freshers/ Experience (0-3 Years) in Chennai . Candidates with Any Graduate/ Post Graduate degree are eligible for this job opening. Details related to this Barclays job opening are given below.

Barclays Job Opening Summary

Job Role: Process Advisor

Eligibility: Any Graduate/ Post Graduate

Job Location: Chennai

Experience Required: Fresher/Experience (0-3 Years)

Last Date To Apply: As Soon As Possible

Salary: Not Disclosed

Candidate Profile and Criteria

  • This recruitment of Barclays is for candidates who are Under-Graduate/ Graduate/ Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher).
  • 0-3 years of relevant experience.
  • Flexibility in hours of work and ability to work changing shifts patterns.
  • Experience of working in BPO/KPO.
  • Familiarity with procedures, policies, products and services of a financial organisation.
  • Ability to work within deadlines/customer demand.
  • Effective communication & Email writing skills, including questioning skills.
  • Ability to work independently or as part of a team.
  • Achieving high standards and delivering results with accuracy and attention to detail.
  • MS Office Applications (preferably, Excel, word & PowerPoint).
  • Ability to comprehend given set of instructions and apply the same for day to day transaction processing.

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Company Profile

Barclays job opening

Company’s Name: Barclays
Company’s Website: home.barclays
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.

Job Description

To work in a team environment for processing various transactions based on instructions within agreed timelines with accuracy to consistently provide a high level customer service.

Roles and Responsibilities

  • Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy.
  • Adhere to quality control discipline, procedures and checks at all times.
  • Day to day query resolution, with upward escalation of more complex queries to the management team.
  • Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage.
  • Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self performance reviews.
  • Thorough solution of queries & identify improvements to processes.
  • Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions.
  • Ensuring that all unresolved cases / queries are allocated to the respective areas.
  • Responsible for identifying potential loss situations promptly escalating to the relevant areas to minimize the risk to the business and the customer.
  • Adhere to organizational wide information security policies and procedures.
  • Assist Team Manager / Process Expert in administration of the section, including organising workflow, queue management and query resolution.

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