Connect with us

Experienced Jobs

American Express Off campus Hiring

Published

on

American Express Off campus Hiring:-

American Express hiring candidates for the role of Collections Specialist (Voice),for Gurgaon, India location . The complete details about American Express Off campus Hiring as follows.

Join Our Telegram Group(10000+members) Click Here To Join
Create An Excellent Resume(Job Winning Resume) Click Here To Create

Register For B.E/B.Tech off campus Drives

Company Name:– American Express

Job Position :– Customer Care Professional (Voice)

Job Location :– Gurgaon, India

Salary :- As per the Industry Standards

Job Posted Date :- Aug 4, 2020, 3:40:25 AM

Not Getting Interview Calls with Your Current Resume ? Create An Error Free Excellent Resume And Get Hired Quickly.

Minimum Qualifications:-

1. Critical Factors to Success:

  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling.
  • Ability to have a good conversation with Customers to drive performance on effective Collections & Customer Service

2. Past Experience: 

  • 1-4 Years’ experience in Collections & Customer Servicing.
  • Experience in 24×7 work setup is required 

3. Academic Background: 

  • Graduate or Post-Graduate from a recognized University can apply.

4. Functional Skills/Capabilities: 

  • Proven analytical and problem-solving skills with a strong attention to detail.
  • Ability to evaluate card members financial and account data to make sound business decision

5.Technical Skills/Capabilities: 

  • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a windows environment.
  • Ability to analyze and interpret data in a systematic meaningful manner

6.Knowledge of Platforms: 

  • Candidates with prior experience on platforms such as Triumph / Legacy screens would be preferred

7. Behavioral Skills/Capabilities

  • Strong interpersonal, communication and listening skills. Excellent negotiation skills.
  • Demonstrated consultative experience, ability to influence, resourceful.
  • Quick thinking ability to look for solutions for card members is a plus.

Build an excellent resume &Get hired quickly

Job Description :-

1.Function Description: 

  • Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels via Customer Experience scores.

2.Purpose of the Role: 

  • Ensure maximum recovery on CM accounts through inbound/ outbound telephone contact. 

3.Responsibilities: 

  • Meet metrics on VoCM, Quality, Contact Rate and Collection.
  • Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling.

Top MNcs …Hiring Freshers &Experienced – Click Here To Upload Your Resume

American Express Off campus Hiring Application Process :-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

2 Best Solutions To Get Interview Calls From Recruiters | Know Immediately

3 Important steps every job seeker must follow Link
1 Build An Excellent Resume Click Here
2 Get Your Resume/CV Reviewed With Our Team of Experts Click Here
3 Upload Your Resume & Apply For Best Jobs Click Here
Join Our Telegram Group(10000++members) Click Here To Join
Excellent Online Resume/CV Builder Click Here To Create

Join Facebook group For more updates

Top Companies Hiring B.E/B.Tech Freshers and Experienced – Register For Free

Click Here To Download The Most Tricky Interview Questions With Detailed Answers and Previous Years Question Papers Of Infosys, Wipro,Cognizant(CTS), TCS ,AMCAT,eLitmus With Detailed Solutions For Everyquestion

Also apply other off campus jobs

Off campus Jobs Apply Link
Signant Health click here
Bosch click here
Cadence click here
Philips click here
BT click here
EWIG Technologies click here

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Newsletter

Trending

Copyright © 2019 - 2020