American Express Off Campus Hiring Freshers & Experienced:-
American Express hiring candidates for the role of Collection Specialist ,for Gurgaon, India location . The complete details about American Express Off Campus Hiring follows.
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Company Name:– American Express
Job Position :– Collection Specialist
Job Location :– Gurgaon, India
Salary :- As per the Company Standards
Job Posted Date :- Sep 4, 2020, 11:50:54 AM
Critical Factors to Success:
Voice Fit. Strong Verbal & Written communication skills and listening skills.
Past Experience: Fresher / up to 2 years’ experience.
Academic Background: Graduate
Strong Knowledge to American Express Product, Policies & Procedures.
Change Management Ability & self-motivating skills. Telephone voice, etiquette, and call handling skills to manage calls and achieve maximum efficiency.
Knowledge of Platforms:
Should possess Analytical, Decision Making and Problem-Solving Skills. Multi-skilled across card platforms/products is preferable.
Behavioral Skills/Capabilities:Demonstrated ability to work effectively within a team environment as well as independently. Strong Team Player with high level of integrity
CBU –Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information. The team works on multiple platforms to validate claims made by card members and ensure all disputes are handled within the SLA.
Purpose of the Role:
Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reporting’s basis card member history and current status and resolve card member concerns via calls and emails.
Responsibilities:Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal department’s i.e. Risk Management, Compliance, ECR
American Express Off Campus Hiring Application Process :-
Apply In below link
Apply Link :- Click Here To Apply(apply before the link expires)
Note :– Only shortlisted candidates will receive the call letter for further rounds
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