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American Express Off Campus Hiring Freshers & Experienced:-

American Express hiring candidates for the role of Collection Specialist ,for Gurgaon, India location . The complete details about American Express Off Campus Hiring follows.

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Company Name:– American Express

Job Position :– Collection Specialist

Job Location :– Gurgaon, India

Salary :- As per the Company Standards

Job Posted Date :- Sep 4, 2020, 11:50:54 AM

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Minimum Qualifications

 Critical Factors to Success:

    Voice Fit. Strong Verbal & Written communication skills and listening skills.

Past Experience: Fresher / up to 2 years’ experience.

 Academic Background: Graduate

 Functional Skills/Capabilities:

    Strong Knowledge to American Express Product, Policies & Procedures.

Technical Skills/Capabilities:

 Change Management Ability & self-motivating skills. Telephone voice, etiquette, and call       handling skills to manage calls and achieve maximum efficiency.

 Knowledge of Platforms:

Should possess Analytical, Decision Making and Problem-Solving Skills. Multi-skilled across card platforms/products is preferable.

 Behavioral Skills/Capabilities:Demonstrated ability to work effectively within a team environment as well as independently. Strong Team Player with high level of integrity

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Job Description:-

  Function Description:

CBU –Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information. The team works on multiple platforms to validate claims made by card members and ensure all disputes are handled within the SLA.

 Purpose of the Role:

Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reporting’s basis card member history and current status and resolve card member concerns via calls and emails.

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Responsibilities:Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal department’s i.e. Risk Management, Compliance, ECR

American Express Off Campus Hiring Application Process :-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

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